Customer Care

When will my order ship?

Here’s how it works: you order → we process → we ship → you receive your order



Ordering takes a few seconds. Standard processing takes 3-4 business days. Then one of our carriers takes it from there and you will get your order delivered after additional 3-5 days. In total, you should expect to receive your order within 10 working days after you placed in your order unless otherwise stated for specific products. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

Where do we ship to?

In total, you should expect to receive your order within 10 working days after you placed in your order unless otherwise stated for specific products. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way! 

What are the delivery costs?

At TAKT, we are all about transparency and creating as smooth an experience as possible for our customers. We schedule shipments with the contact details provided at checkout (email, phone number, and delivery address). Always make sure the information provided at checkout is correct to avoid unnecessary delays with your delivery.


The delivery method(s) displayed at checkout is determined based on the size of the items in your cart and the location of the shipping address.
Click on your shipping country and you will get a breakdown of our delivery methods and rates.

Returns & Refunds

At Garage, we are all about transparency and creating as smooth an experience as possible for our customers. We schedule shipments with the contact details provided at checkout (email, phone number, and delivery address). Always make sure the information provided at checkout is correct to avoid unnecessary delays with your delivery.

What is your returns and refunds policy?

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of receiving it. Simply ensure the product is unused, in its original condition, and includes all packaging.

Once we receive your return, we’ll process your refund within 5-7 business days. Refunds will be credited back to your original payment method. For more details on how to start a return, visit our Returns page or contact our support team—we’re here to help! Shop confidently knowing we’ve got you covered.

At [Your Store Name], we prioritize the security of your personal and payment information. We are committed to providing a safe and secure shopping experience. Below are the details of our secure payment policy:

1. Payment Methods

We accept a variety of payment methods to ensure convenience and flexibility for our customers. Accepted payment methods include:

• Credit Cards: [Visa, MasterCard, American Express, etc.]
• Debit Cards
• PayPal
• [Other payment methods, e.g., Apple Pay, Google Pay, etc.]

2. Encryption and Security

To protect your payment information, we use advanced encryption technology:

• All transactions are processed through secure servers using SSL (Secure Socket Layer) encryption.
• Your credit card information and personal data are never stored on our servers.

3. Fraud Prevention

We employ various fraud detection measures to ensure the safety of our customers:

• Orders may be subject to verification for suspicious activity.
• Our team regularly monitors transactions to prevent unauthorized use.

4. Privacy Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We do not sell or share your information with third parties without your consent, except as necessary to process your payments or fulfill your orders.

5. Secure Checkout

To further enhance your security, we encourage you to follow these tips during the checkout process:

• Ensure that you are accessing our website via a secure connection (look for “https://” in the URL).
• Avoid using public Wi-Fi when entering sensitive payment information.
• Keep your login credentials confidential and do not share them with others.

6. Contact Us

If you have any questions or concerns regarding our secure payment policy, please do not hesitate to contact our customer service team at [contact information]. We are here to assist you!

Thank you for choosing [Your Store Name] for your shopping needs. Your security and satisfaction are our top priorities!

Thank you for choosing [Your Store Name]! We stand behind the quality of our products and offer a warranty to ensure your satisfaction. Below are the terms and details of our warranty policy:

1. Warranty Coverage

We offer a [duration] warranty on our products, which covers defects in materials and workmanship under normal use. This warranty does not cover:

• Damage caused by improper use or handling
• Normal wear and tear
• Damage from accidents or unauthorized repairs

2. Duration of Warranty

The warranty period begins on the date of purchase and is valid for [duration, e.g., 1 year, 2 years]. To activate your warranty, please keep your original receipt or proof of purchase.

3. How to Claim Warranty

To initiate a warranty claim, please follow these steps:

1. Contact our customer service team at [contact information].
2. Provide your order number, purchase date, and a description of the issue.
3. If necessary, we may request photos or other documentation to assess the claim.
4. Upon approval, we will provide instructions for returning the product.

4. Repair or Replacement

Depending on the warranty assessment, we will either:

• Repair the defective product.
• Replace the product with a new or refurbished item of equal value.
• Issue a store credit or refund if a repair or replacement is not feasible.

5. Shipping Costs

For warranty claims, [state who is responsible for shipping costs, e.g., “Customers are responsible for shipping costs to return the product, while we will cover the cost of shipping the replacement back to you.”]

6. Exclusions

This warranty does not cover:

• Products sold as clearance or "as-is"
• Any indirect, incidental, or consequential damages

7. Contact Us

If you have any questions regarding our warranty policy or need assistance, please feel free to reach out to our customer service team at [contact information].

Thank you for your trust in [Your Store Name]! We are committed to ensuring your satisfaction.

Thank you for shopping with [Your Store Name]! We strive to keep you informed about your order status and provide you with the best shopping experience possible. Below are the details on how to track your order:

1. Tracking Your Order

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information. This email will include:

• A tracking number
• A link to the shipping carrier’s website for real-time tracking updates

2. Where to Track Your Order

To track your order, follow these steps:

1. Locate the confirmation email you received after your order was shipped.
2. Click on the tracking link provided in the email or visit the carrier's website directly:
   • [List the carriers you use, e.g., UPS, FedEx, USPS]
3. Enter your tracking number in the designated area on the carrier's website to see the latest updates on your shipment.

3. Delivery Status Updates

You can expect the following delivery status updates:

• Label Created: Your order has been processed and a shipping label has been created.
• In Transit: Your package is on its way to the delivery address.
• Out for Delivery: Your order is out for delivery and will arrive soon.
• Delivered: Your order has been successfully delivered.

4. Issues with Tracking

If you experience any issues tracking your order or if your order appears to be delayed, please contact our customer service team at [contact information]. We are here to help resolve any concerns you may have.

5. Contact Us

For any questions or further assistance regarding your order, feel free to reach out to us at [contact information]. Our customer service team is always ready to assist you.